Genesys Cloud
Customer Experience as a Service... for true personalization
Genesys Cloud makes managing customer relationships easy. Contact with customers, managing tasks, and seeing trends, all from one simple platform. And with real-time insights, you can make quick decisions with a focus on your customers.
Read how telefoonaanname.nl experiences the benefits of Genesys Cloud.

Over Genesys Cloud
Today’s world is “always-on,” always connected. Customers have higher expectations and more influence than ever before. They use smartphones and other devices when they communicate and expect your organization to support those choices.
With the right customer contact platform, you are always prepared for the changing expectations of your customers. You are looking for a simple, powerful, and flexible platform so that you can spend your time on customers instead of on the software.
Genesys Cloud, formerly Genesys PureCloud, is the all-in-one solution for your cloud contact center. You offer your customers unparalleled reliability and a consistent experience across all contact channels.
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Everything in one place Productive agents thanks to a 360-degree customer view |
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Rapid deployment Your environment is ready for use in no time and easily configured for your organization with the user-friendly interface. |
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Proven availability Configured with redundancy for ultimate reliability |
Why choose Genesys Cloud?
The benefits at a glance:






